If you are not completely satisfied with your Club Glove purchase, you may return it to us for a refund. We will refund unused, unaltered merchandise with all the labels and garment tags attached within 30 days of original purchase date. We offer free returns by using the prepaid shipping label included in your order. Final sale items are not eligible for returns.
How can I return my order?
We make returns simple! Please use the prepaid FedEx label included in your parcel. Returns can be completed by taking the item(s) and return label to a FedEx drop-off site, or you can schedule a FedEx pickup at FedEx.com.
Do you charge me for a return?
Returns of items purchased on clubglove.com are complimentary; a prepaid return label is included in your parcel.
Can I return a personalized product?
All sales of personalized products are final and may not be returned. If you purchased a personalized or customized product online and you would like to talk to our Club Glove experts about any inaccuracies, defects, or if it was damaged during shipping, please contact our customer service team at (800) 783-8222.
How can I return a product that I placed on the old Club Glove website?
As you may have read in our press release from February last year, the Acushnet Company recently purchased the Club Glove brand. If you would like to return a product that was placed on the website prior to the brand's transtion on January 1, 2024, please reach out to our Customer Service team at (800) 783-8222.
How can I return item(s) purchased from an authorized Club Glove retailer?
For any purchases that were made at an authorized Club Glove retailer, please contact the retailer directly.
What should I do if I cannot find my return label?
Please contact our Customer Service team at (800) 783-8222 for a new label.
When can I expect to receive a credit for my return?
Please allow 14 business days for the receipt and processing of your return. A refund will be issued to the original form of payment. You will receive a confirmation by email when your return has been completed.
Can I exchange a product?
If you would like to exchange a product, please return the item and place a new order.
You can also reach Club Glove by calling us at:
M-F 9:00 am to 5:00 pm ET